OverDrive/Sora
OPERATIONAL
Last 30 Days
2 incidents
Component Status
Browsing and searching
OK
Databases & Streaming Media Services (external)
OK
Downloading
OK
OverDrive Marketplace
OK
Reading or listening
OK
Signing in
OK
Incidents in the last 30 days
Issue returning Kindle books early
OverDrive and Amazon are investigating an ongoing issue with returning borrowed Kindle books. Users who attempt to return books through Amazon will see the book remain on their Libby shelf. What this means for users: - Titles will automatically expire and return at the end of the lending period. - If a user's hold is ready but cannot be borrowed due to a loan limit, the user should tap Suspend on the hold notice. This keeps them at the front of the waitlist while passing the copy to the next person, ensuring they won't lose their spot while this issue is active. - If a user is at their loan limit, they can return other titles such as audiobooks or books read in Libby.